Shipping policy
📦 Processing Time
All orders are handmade with care, so please allow 3-5 business days for your order to be prepared before shipping.
🚚 Shipping
Once your order is ready, it will be shipped from Austria.
- Austria: 2–4 business days
- EU: 4–10 business days
- International: 7–20 business days
(Shipping times may vary slightly depending on your location.)
🧾 Tracking
Tracking is available for selected shipping methods.
If your shipping option includes tracking, you will receive a tracking number via email once your order has been shipped.
You can use this number to follow your package online until it arrives safely at your address.
Please note that tracking availability may vary depending on the shipping method and destination country.
🌸 Packaging
Each order is carefully packaged with attention to detail to ensure it arrives safely and in good condition.
We make sure every item is securely protected during shipping to avoid any damage on the way to you.
⚠️ Delays & Damages
Please note that we are not responsible for delays or damages caused by postal services, customs, or incorrect shipping information.
📍 Incorrect Address
Make sure your shipping address is correct before placing your order. We can’t guarantee changes once your order has been shipped.